If necessary, you may contact me if you need to make other arrangements. Your satisfaction is of the utmost importance to me! Please do not ask me to alter from this policy.
My items are typically vintage pieces and are intended as collectibles, not children's play toys. Some may require additional clean up upon arrival, although, I do try to clean items up when I feel that it won't risk harming the item. Sometimes I do miss spots though. I do strive to note any and all flaws, but I don't always catch everything.
Sometimes if my children interrupt during listing, I may even miss something major, it does not happen often, but has on the rare occasion.